• Your patients are talking. Are you listening?

    Explore what RL Solutions has to offer Patient Advocates

    The last thing that most people want to hear is a complaint – unless you’re a Patient Advocate. They’re responsible for capturing feedback from patients, staff & other stakeholders. These complaints – and the occasional compliment – help them improve the services offered by their healthcare organizations.

     

    RL Solutions software helps Patient Advocates:

    • Listen to their customers and close the feedback loop
    • Document & facilitate disclosure interactions with patients & family members
    • Capture patient feedback with simple web forms that let anyone easily enter feedback, including patients, staff and even anonymous submitters
    • Follow-up on issues before they balloon into bigger problems
    • Analyze data using dozens of built-in report templates or create customized reports 

    Products for Patient Advocates

  • Patient Feedback
    Patient Feedback

    Turn patient complaints & compliments into useful, actionable improvements with easy-to-use patient feedback software.

    Learn more

  • FREE info about RL Solutions & our software: webinars, whitepapers, case studies and more! Learn more

    Resources

     

  • Featured Webinars
    Why Patient Complaints Are Important

    Patient complaints offer organizations rich sources of information – if you deal with them, document them and aggregate & analyze the information appropriately. This presentation outlines the ways in which patient complaints can help an organization improve its quality of care and patient satisfaction.

    Presented by: Dr. Jim W. Pichert, Professor of Medical Education at Vanderbilt University School of Medicine
    SEE ALL WEBINARS