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Analyzing real-life client stories and illustrating lessons learned
Examine how Vanderbilt used risk management software to increase its number of events reported and decrease the time needed for analysis – both by 50%.
UHN's small patient relations team facilitates centralized complaint management using RL Solutions’ patient feedback software, resulting in reduced complaints and increased internal customer satisfaction with data.
Learn how Sunnybrook integrated feedback management software with its patient safety walkarounds, leading to better trending reports and communication between front-line staff & senior leaders.