• RL Solutions Webinars

  • Webinars

    Why should you attend an RL Solutions webinar? First, they’re free. They’re relevant, focusing on current issues & best practices in patient safety, infection control and feedback management. The presenters are all healthcare experts with years of industry experience. And we record most webinars so you can replay the presentations on-demand. 

     

  • On-Demand Webinars

    Missed one of our live webinars? Click on a webinar below to view the presentation on-demand.

     

  • A Risk Manager's Practical Tour of MMSEA Section III

    There are misunderstandings and concerns about the impact of the MMSEA III on contemporary healthcare. Learn about the historical context for MMSEA III as well as a "nuts and bolts" overview of the MMSEA III requirements, and an enterprise risk management perspective for managing the operations of this law in healthcare facilities.

    Presented by: Roberta Carroll and Fay Rozovsky
    Combining Patient Survey Data with Front-Line CMS

    See how incorporating survey data into your front-line complaint management system can help improve your patient satisfaction scores by up to 70%.

    Presented by: Dusty Deringer, Director, Service Excellence for Providence Hospitals
    PSO 101: A High-Level Overview

    Over the past few months, there has been a growing interest in Patient Safety Organizations (PSO). The Patient Safety and Quality Improvement Act of 2005 laid the foundation for the creation of PSOs, but what exactly is a PSO and why should your organization join a PSO?

    Presented by: Amy Goldberg-Alberts, Program Director at ECRI Institute
    Rapid Deployment of Patient Safety Software

    Do you need to deploy incident reporting software fast? Learn how to conduct a rapid cycle implementation, including standardizing training across a health system.

    Presented by: Donna Saxton, Vice President of Quality and Safety for Ochsner Health System
    Using EQ to Enhance Physician Performance and Patient Safety

    Increase your knowledge and understanding of emotional intelligence (EQ) and how it relates to well-being, physician performance, patient safety and patient satisfaction.

    Presented by:Elizabeth Becker
    Why Patient Complaints Are Important

    Patient complaints offer organizations rich sources of information – if you deal with them, document them and aggregate & analyze the information appropriately. This presentation outlines the ways in which patient complaints can help an organization improve its quality of care and patient satisfaction.

    Presented by: Dr. Jim W. Pichert, Professor of Medical Education at Vanderbilt University School of Medicine

  • News Header

    Denmark Protects Patients with CSC Adverse Incident Service

    August 12, 2010 - Denmark’s national board of health is first health governing body to roll out national adverse incident reporting solution, based on RL Solutions' RL6.
    RL Solutions Congratulates Our Clients on the Best Hospitals List

    August 3, 2010 - Eleven RL Solutions clients on the U.S. News & World Report’s 2010-11 Honor Roll.
    RL Solutions Releases RL6:Infection, the Latest Edition of Its Infection Surveillance Software

    July 14, 2010 - Unique interface puts more information at the fingertips of Infection Preventionists.
    Michigan's Oakwood Healthcare Makes Further Investment in RL Solutions Software

    June 15, 2010 - Oakwood selects Infection MonitorPro for infection control and surveillance.