Is there a Partner you want to contact?
If you have found a partner that you are interested in talking to, let rL Solutions do the work for you. Please e-mail us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or call us at (416) 410-8456 and ask to speak with one of our Business Alliance Managers. Our role is to put you in contact with the appropriate Partner resource in the fasted amount of time, so don’t hesitate to contact us.

Is there a service you need that our Partners don’t offer?
If you are looking for specific services that our partners don’t appear to provide, contact us directly at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or call us at (416) 410-8456 and ask to speak with one of our Business Alliance Managers. Through our Network of Partners and extensive rolodex of healthcare contacts we will work together to find a resource that can help you.

How does this partner program differ from the old one?
From day one there has always been a team of people dedicated to forging and handling Alliance opportunities within rL Solutions. During the early days, these opportunities were handled by the rL Solutions Executive team. However, as we grew, there was a definite need for a more formalized team to handle the business and technology based alliances that surfaced during the year. An Alliances Team was created, lead by Colin Hung (VP of Alliances & Marketing), whose sole purpose is to investigate and forge both Business and Technology based Alliances.

The goal of the rL Solutions Alliance team is simply to make our clients more successful. In many cases, where it makes sense, we will build components and services into our product offerings to fit a client need. For example, the newly released Object Import/Export engine was a component that was requested by a large number of clients to help import and export both data and objects into our RMPro and FMPro products. In evaluating the requirements we determined it made more sense to develop this component internally to offer to our clients . However in some cases it makes more sense to work with third party organizations to provide these service and product offerings. An example of this would be our partnership with iNTERFACEWARE, the company that provides the HL7 interfaces for our Infection Surveillance and Control product (IMPro). Although we could have built our own HL7 devices, it made more sense to partner with an industry leader who already had best of breed solutions developed for this exact purpose.

How Can You Help With Partnerships?
Partnerships and Alliances can take many forms. Partnerships can be formed with industry experts, consulting companies, technology companies, services companies etc. To assist us in delivering the most value to our customers we would like to hear from you. Based on your experiences we would be interested in hearing your responses to the following 4 questions. If you are interested in contributing your thoughts please e-mail your responses to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

1. Do you know of a well respected expert in Patient Advocacy, Infection Control, Risk Management, or Claims Management?

2. Are you interested in complimenting your existing rL Solutions products with programs for Peer Review, Root Cause Analysis, or Staff Scheduling? What other applications do you wish you could tie into your existing rL Solutions product suite?

3. Have you worked with a company that has: helped you with Process improvement, helped implement JCAHO requirements, taught your staff about proper handwashing techniques that you feel other rL Solutions customers could benefit from?

4. Have you written a book, an article, a whitepaper that you would like to share with other rL Solutions Customers or Hospitals / Healthcare Organizations?