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Name: Better Infection Control
Intro: Betterinfectioncontrol.com : Prevention Strategies for IC Practitioners and Professional Nurses
covers practical, clinically relevant topics in the field of infection
control. We hope our resources will not only be relevant to the
infection-control practitioner but also address the information and
training needs of the professional nurse. This focus on the needs of
both the IC professional and the staff nurse is, we believe, not
adequately provided by currently available publications. It is our
aspiration to serve as a resource for both groups of professionals in
their mutual goal of improving infection control for patients and
healthcare workers.
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Name: Gene Marie Shematek
Intro:
Gene Marie
Shematek is an industry leader in the area of Occupational Health and Safety (OH&S) consulting. Her firm, GMS & Associates, Ltd. helps organizations audit their health and safety
management systems, establish health and
safety performance measures, and making business cases for OH&S initiatives. Gene has helped organizations across North America improve their OH&S initiatives.
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Name: hospital-standards.com
Intro: hospital-standards.com offers resources to individual and teams
in healthcare organizations in North America to assist them in their efforts
towards achieving healthcare excellence and education.
Offering information for such healthcare standards such as JCAHO, JCIA,
NDNQI Reporting and many more standards for todays hospitals.
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Name: Leslie Bank
Intro: Leslie Bank is Director of Customer Service at Montefiore Medical Center, Bronx,New York, a large multi-hospital health care system where a service excellence philosophy is fostered and sustained. She has been called “The Mother of Patient Friendly Billing” after her experience in billing reform, and has authored two commercial videos - Patient Rights: What You Need to Know, and; STAT: A Prescription for Good Patient Relations.
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Name: Susan Keane Baker
Intro: Susan Keane Baker, MHA, is a good person to talk to about patient-physician interactions. Trained as a hospital administrator, Susan is author of Managing Patient Expectations: The Art of Finding & Keeping Loyal Patients (Jossey-Bass, 1998, San Francisco.) Her book has been ranked #3 on Amazon.com’s list of 100 top sellers in the general medicine category.
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